Refund Policy

Refund & Return Policy Effective Date: 18/07/2025 Thank you for shopping with RadheCreation. We take pride in the quality of our products and want you to be completely satisfied with your purchase. This Refund & Return Policy outlines our guidelines for returns, exchanges, and refunds.1. Eligibility for ReturnsYou may request a return if:The item is unused, unopened, and in its original packagingYou contact us within 7 days of receiving the productThe item is damaged, defective, or incorrect> ⚠ Note: Due to hygiene and safety standards, opened or used cosmetic products and perishable grocery items are not eligible for return or refund unless defective or damaged.2. Non-Returnable ItemsOpened or used cosmeticsPerishable food or grocery itemsGift cards and promotional itemsItems marked as Final Sale3. Damaged or Incorrect ItemsIf you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with:A clear photo of the itemYour order numberA description of the issueWe will offer a replacement, exchange, or full refund, depending on the situation.4. How to Request a ReturnTo initiate a return, please email our support team at:📧 Email: radhecreation46990@gmail.comYour full nameOrder numberReason for returnPhotos (if applicable)We will provide you with return instructions and a return shipping address.5. Refund ProcessingOnce your return is received and inspected, we will notify you of the approval or rejection of your refund.If approved, your refund will be processed within 5–10 business days to your original payment method.Shipping costs are non-refundable, unless the return is due to our error.6. Late or Missing RefundsIf you haven’t received a refund yet:1. Check your bank account or credit card statement2. Contact your bank or payment provider3. If the issue persists, contact us at [Insert support email]7. ExchangesWe only replace items if they are defective or damaged. If you need to exchange an item, contact us at [Insert support email].8. Return ShippingYou will be responsible for paying return shipping costs, unless the item is faulty or we sent the wrong product.We recommend using a trackable shipping method to ensure your return is received.Questions?If you have any questions or concerns about our refund policy, feel free to reach out:📧 Email: radhecreation46990@gmail.com